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How it works for the traveller! |
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So, what is the procedure for you, the traveller? - You browse through our listings, searching by price, area or both. You can search using various parameters i.e. Number of Bedrooms.
- When you have settled on the listing that appeals to you, check on the availability of that unit, by clicking the "Check Availability" link at the bottom of the description page.
- Contact us by completing the "Contact Form" or by telephoning us directly at +353-87-2681509 (9am-7pm GMT) or +1 778-995-7225 (9am - 7pm PST).
- We will confirm with the owner that their unit is in fact available and reserve your required dates on your behalf.
- We will charge your credit card 10% of the total booking amount, as per the owners published rates.
- As soon as payment is received we then send you a confirmation email along with the owners contact information.
- We will send the owner the same information, as well as notification of how much to deduct from your balance due - our 10% commission already paid by you.
- There is a 24 hour cooling off period where either party can cancel and your credit card will be refunded. We will require emails from both parties within this 24 hour window, stating why the "match" failed!
- That concludes our involvement in your booking.
- All further communication will be between you, the traveller and the property owner.
You must contact the owner within the 24 hour stated period. Under no circumstances will a refund be given after the stated cooling off period.
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